Privacy Policy

We may collect the following types of information:

Personal Information

Name, date of birth, address, phone number, email address, and other identifying details provided during registration or consultation.

Health Information

Medical history, current medications, treatment plans, and other health-related information necessary to provide care.

Payment Information

Billing details, payment method information, and transaction history processed through secure third-party payment providers.

Website Usage Information

IP address, browser type, device information, and website activity collected through cookies and analytics tools.

We use collected information to:

• Provide medical evaluations, consultations, and treatment services
• Coordinate care with licensed providers and pharmacies
• Process payments and manage billing
• Communicate with patients regarding appointments, treatment, and follow-up care
• Improve our website, services, and patient experience
• Comply with legal and regulatory obligations

DuPage Medical Wellness complies with the Health Insurance Portability and Accountability Act (HIPAA) and applicable state privacy laws.

Protected Health Information (PHI) is used and disclosed only as permitted by law, including for treatment, payment, and healthcare operations. We implement appropriate administrative, technical, and physical safeguards to protect PHI from unauthorized access, use, or disclosure.

Patients may request access to their health information, request corrections, or inquire about how their information is used in accordance with HIPAA rights.

We do not sell or rent personal or health information. We may share information with:

• Licensed healthcare providers involved in patient care
• Licensed pharmacies for prescription fulfillment
• Secure third-party service providers that support our operations (such as payment processors and telehealth platforms)
• Regulatory authorities if required by law

All third-party partners are required to maintain appropriate confidentiality and security standards.

We implement reasonable and appropriate security measures to protect personal and health information, including:

• Secure electronic medical record systems
• Encrypted data transmission
• Access controls and staff training on data protection
• Use of HIPAA-compliant platforms for telehealth and communication

While we take strong measures to protect data, no system can guarantee absolute security.

For telehealth consultations, we use secure, HIPAA-compliant platforms. Patients are responsible for ensuring they are in a private setting when participating in telehealth visits.

Our website may use cookies and similar technologies to improve functionality and analyze usage. Users may adjust browser settings to refuse cookies, though some features may be limited.

You have the right to:

• Request access to your personal and health information
• Request corrections to inaccurate information
• Request restrictions on certain uses or disclosures
• Receive communications in a confidential manner

To exercise these rights, please contact us using the information below.

DuPage Medical Wellness
387 Shuman Blvd, Suite 204E
Naperville, Illinois 60565

Phone: (630) 857-9333
Email: dara@dupagemedicalwellness.com
Website: dupagemedicalwellness.com

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.